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Other Name
HMV LISTENING STATION
Date Range From
1994
Date Range To
2017
Material Type
Artifact
Materials
ALUMINIUM, GLASS, RUBBER
Catalogue Number
P20170004001
  2 images  
Material Type
Artifact
Other Name
HMV LISTENING STATION
Date Range From
1994
Date Range To
2017
Materials
ALUMINIUM, GLASS, RUBBER
No. Pieces
4
Height
29.5
Length
20.5
Width
5.6
Description
A- LISTENING STATION FOR COMPACT DISCS (CDS) WITH A BRUSHED ALUMINUM FRONT ON BLACK HOUSING. IT HOLDS UP TO THREE DISCS. THE FRONT READS “HMV” IN A CIRCLE AREA. CIRCULAR, GLASS WINDOW TO DISPLAY THE CURRENT DISC. A CONTROL PANEL WITH BUTTONS ON THE FRONT BOTTOM SECTION OF THE LISTENING STATION. A BLACK METAL HOOK EXTENDING FROM THE BOTTOM OF THE MACHINE FOR HOLDING HEADPHONES. TWO STICKERS ON BACK: ONE READS “MB-K300.” THERE ARE HOLES IN THE BACK TO MOUNT THE MACHINE TO A SUPPORT, SUCH AS A WALL. A KEY HOLE ON THE LEFT SIDE AND HINGES ON THE RIGHT. INSIDE OF THE MACHINE INCLUDES A GREEN CIRCUIT BOARD, MACHINE INSTRUCTIONS, AND OUTLETS FOR HEADPHONES. THE SERIAL NUMBER IS “SERIAL NO. V65111019”. GOOD TO VERY GOOD CONDITION. SCUFFING AND DIRT ON OVERALL SURFACE. THERE IS ADHESIVE ON THE TOP LEFT EDGE OF THE MACHINE. SLIGHT SCRATCHING ON THE GLASS AND SLIGHT SCRATCHES TO THE BACK. PAIR OF HEADPHONES ARE ATTACHED TO THE LISTENING STATION. THEY ARE PRIMARILY BLACK PLASTIC WITH A PADDED HEADBAND AND EAR PADS. “RIGHT” INDICATED ON THE RIGHT SIDE OF THE HEADPHONES. A THICK PROTECTIVE COVERING MADE OF RUBBER COATING THE AUXILIARY CABLE. AT THE END OF THE CABLE IS A METAL HEADPHONE JACK. THE HEADPHONES ARE MARKED WITH “PRO-705”. DIAMETER OF THE EAR PADS IS 9.7 CM. THE HEADBAND LENGTH IS ADJUSTABLE WITH A 42 CM MAXIMUM. THE CABLE IS 134 CM LONG. GOOD CONDITION. GENERAL WEAR TO THE HEADPHONES. SLIGHT DUST, LOSS OF SOME BLACK FINISH OF THE HEADPHONES. AT LEAST TWO VISIBLE HOLES IN THE RUBBER COATING OF THE CABLE. B- BLACK METAL FRAME WITH 3 SLOTS TO HOLD CD CASES. ONE LENGTH END IS OPEN TO INSERT THE CDS. BACK OF THE FRAME HAS SIX SCREW HOLES (2 ON EITHER SIDE OF EACH OF THE THREE SECTIONS) FOR WALL ATTACHMENT. THE JOINTS ARE WELDED AT THE BACK. THE OVERALL DIMENSIONS ARE 44.5 X 13.2 X 1.5 CM. EACH SECTION IS 14.3 CM WIDE. EACH SECTION IS MADE WITH INDIVIDUAL PIECES OF METAL, WELDED TOGETHER AT THE BACK ON TWO METAL BANDS. GOOD TO VERY GOOD CONDITION. SLIGHT SCRATCHES TO THE PAINT. DUST COLLECTING AT EDGES, CORNERS, AND JOINTS. GENERAL WEAR FROM USE. C- LISTENING STATION KEY. SMALL, STAINLESS STEEL KEY WITH CYLINDER END “NO 1”. HOLE AT THE BOW END. THE LONG EDGE OF THE BOW HAS 3 GROVES ON THE RIGHT SIDE. THE KEY IS 3.1 CM IN LENGTH AND 2 CM IN WIDTH. GOOD TO VERY GOOD CONDITION. WEAR ON BOW. RUSTING/WEAR TO FINISH ON KEY.
Subjects
SOUND COMMUNICATION T&E
Historical Association
RETAIL TRADE
History
IN THE EARLY MONTHS OF 2017, THE MUSIC FRANCHISE HMV CANADA BEGAN TO THE PROCESS OF CLOSING DOWN ALL 120 OF THEIR STORES ACROSS CANADA. AFTER 30 YEARS OF BUSINESS, THE COMPANY WENT INTO RECEIVERSHIP. PARK PLACE MALL IN DOWNTOWN LETHBRIDGE HAD AN HMV LOCATION OF ITS OWN, WHICH ACCORDING TO LETHBRIDGE HERALD ADVERTISEMENTS OPENED IN 1994. UPON THE STORE'S CLOSURE THE MUSEUM COLLECTED A LISTENING STATION FROM THE LOCATION. ON FEBRUARY 27, 2017, IN AN INTERVIEW WITH COLLECTIONS TECHNICIAN KEVIN MACLEAN, THE MANAGER OF THE HMV LETHBRIDGE, BRENDAN FRIZZLEY, REFLECTED ON HIS PAST EXPERIENCE AT THE MUSIC STORE, THE SIGNIFICANCE OF MUSIC STORES, AND ON THE RECEIVERSHIP PERIOD. FRIZZLEY COMMENTED ON THE LISTENING STATION, “WELL, I THINK THE INTERESTING THING ABOUT THAT [LISTENING STATION] IS THAT IT GOT MOVED SO THAT THERE WOULD BE ROOM FOR A POSTER RACK, AND I THINK THAT THAT’S SORT OF AN INDICATION OF THE WAY THAT PEOPLE CHANGE, LISTENING TO MUSIC, BECAUSE THE LISTENING STATIONS ARE HUGE. THEY’RE A THING THAT PEOPLE WOULD COME UP TO [AND THEY] WOULDN’T HAVE ANY IDEA ABOUT AN ARTIST [THEN] THEY GOT MOVED. I THINK A LOT OF PEOPLE WERE SORT OF LIKE 'OH, WHY IS THERE LESS OF [THE STATIONS]?' BECAUSE NOBODY USED THEM ANYMORE. PEOPLE ARE ALREADY STREAMING, OR FAMILIARIZING THEMSELVES WITH ARTISTS IN AN INFINITE NUMBER OF WAYS, AND THE CD STORE IS FOR SORT OF THE END PURCHASE. YOU ALREADY MADE A DECISION AS TO WHAT YOU WANT RATHER THAN THE EXPLORATION SIDE OF IT, WHICH IS NOT HOW PEOPLE DO MUSIC ANYMORE... EVEN THE SUPPLIERS AREN’T AS INVESTED AS GETTING THESE FILLED. IT USED TO BE THAT WE WOULD GET THESE MAIL BOXES, AND IT WOULD BE FULL OF CDS. WE WOULD LOAD THEM UP, AND THEY WOULD SAY, ‘THESE ONES GO HERE AND THESE ONES GO HERE,’ AND THAT’S WHERE ALL THE PICTURES WOULD COME FROM. AND [THEN] THE BOXES GET SMALLER AND SMALLER, AND THE NUMBER OF ARTISTS THAT THEY’RE WORRIED ABOUT PROMOTING THAT WAY BECOMES FEWER AND FEWER. IT’S JUST NOT AN ANGLE THAT THEY NEEDED TO PUSH AN ARTIST ANYMORE. SO, THAT WAS IT. THERE USED TO BE SIX AND, I THINK, BY THE TIME WE’RE DONE THERE WAS THREE THAT WERE BEING CONSTANTLY UPDATED.” ACCORDING TO AN ARTICLE PUBLISHED IN 2001 BY STRATEGYONLINE.CA, HMV BEGAN USING LISTENING STATIONS AS A MARKETING STRATEGY IN 1988, ALSO THE YEAR THE RETAILER ARRIVED IN CANADA. FRIZZLEY WORKED AT HMV FOR 8 YEARS. HE EXPLAINED HOW HE BEGAN HIS JOB AT HMV, “I HAD HAD A JOB AT A CALL CENTER THAT HAD BEEN HERE. IT HAD SHUT DOWN, AND I HAD SORT OF GONE OFF ONE DIRECTION, AND STARTED SELLING SPEAKERS. A SORT OF CO-WORKER OF MINE STARTED MANAGING THIS PLACE AND HE WAS COMPLAINING BECAUSE HE COULDN’T FIND AN ASSISTANT MANAGER. IN MY HEAD, I HAD [A] FLASH OF, 'I COULD WORK IN A RECORD STORE,' AND HE JUST HIRED ME. UNFORTUNATELY MY OLD FRIEND [LOST HIS MANAGEMENT JOB]... SOMEBODY IMPORTANT ENOUGH FELT THAT I HAD THE RIGHT SORT OF ATTITUDE FOR THIS, AND SO THEY KEPT ME ON. THEY BROUGHT IN [A FELLOW] FROM THE MEDICINE HAT STORE AND HE ... TURNED THE STORE AROUND AND ... HE GOT PROMOTED TO GO RUN THE STORE AT SOUTH CENTER IN CALGARY, AND THIS BECAME MINE. THAT WAS ABOUT FIVE YEARS AGO.” WHEN DISCUSSING THE SHIFT IN SALES FROM THE BEGINNING OF HIS CAREER IN THE MUSIC STORE TO THE CLOSING OF THE FRANCHISE, FRIZZLEY SAID, “I FEEL THAT SHIFT WAS ALREADY OCCURRING WHEN I STARTED. I [HEARD STORIES FROM] EVEN THREE, FOUR YEARS BEFORE I STARTED [WHEN] THEY WOULD PULL ALL THE MANAGERS FROM EVERY HMV INTO A SORT OF PERSONAL CONCERT OF [THE] CANADIAN MUSIC INDUSTRY... THERE WOULD BE THIS MEET-AND-GREET WITH ALL THE EXECUTIVES AND PRIVATE CONCERTS FROM THE TOP ARTISTS. THAT WAS THE IDEA OF WHAT A MUSIC STORE WAS AND HOW IMPORTANT IT WAS TO THE MARKETING OF MUSIC. THE SHIFT THAT WAS STARTING TO HAPPEN ALREADY WAS THIS IDEA THAT THE MUSIC STORE WASN’T RESPONSIBLE FOR MARKETING ANYMORE. IT MAY HAVE BEEN RESPONSIBLE FOR SELLING [MUSIC], AND I DON’T THINK THAT EVER CHANGED." "PEOPLE ALWAYS WANTED TO TELL ME HOW CDS WERE DYING AND TO AN EXTENT - SURE - BUT NO MORE THAN ANYTHING PHYSICAL. [CDS] STILL HAVE THEIR AUDIENCE, AND THAT WAS TRUE IN 2009 WHEN I STARTED... THERE’S STILL A MARKET FOR THEM... BUT, THE IDEA THAT CD STORES DROVE CUSTOMER’S PURCHASING IS ON THE WAY OUT, AND I THINK THAT THERE WOULD BE LESS PUSH FROM THE LABELS... IN SETTING UP BIG BANNERS [TO MARKET MUSIC]. WHEN I STARTED, MUSICIANS AND THE MUSIC SIDE OF IT HAD PAID FOR THE BANNERS, AND BY THE TIME [OF THE CLOSURE], IT WAS BANNERS FOR MOVIES THAT WE WEREN’T EVEN SELLING. WE WERE THE ‘YOU’VE ALREADY DECIDED WHAT YOU’RE BUYING. COME IN HERE IF YOU ARE BUYING CDS OR RECORDS AND YOU BUY THEM,’ AND THAT’S REALLY DIFFERENT THAN MYSELF, OR ANY OF MY STAFF HERE, CURATING PEOPLE’S MUSIC EXPERIENCE, WHICH I THINK EVERYONE, FROM A CERTAIN AGE, HAS HAD THAT EXPERIENCE OF GOING TO A RECORD STORE, AND A RECORD STORE EMPLOYEE TELLING THEM WHAT TO LISTEN TO... I THINK THAT THAT DIED WELL BEFORE I WAS HERE, BUT I THINK THE LABEL SLOWLY RESPONDED TO THE FACT THAT THAT WAS JUST REALITY. THE LISTENING POST IS A GREAT EXAMPLE OF THAT SORT OF LIMPING OUT FROM THAT SORT OF EXPERIENCE, WHERE A MUSIC STORE DEFINED WHAT PEOPLE WERE LISTENING TO - AS MUCH AS A RADIO STATION DID - TO JUST A PLACE WHERE YOU BOUGHT MUSIC…" "I THINK THE NATURE OF PEOPLE’S RELATIONSHIP WITH THE MUSIC STORE IS REALLY DIFFERENT AND SO PEOPLE WOULD GET VERY PERSONALLY OFFENDED AS THE CHANGES HAPPENED. AND, FOR ME, I ALWAYS KEPT IN MY MIND THAT THE STORE, NO MATTER WHAT THE CHANGES HAPPENED - THE TOYS AND ALL THAT OTHER STUFF - FACILITATED ME BEING ABLE TO HAVE A CD SELECTION; FACILITATED THE ABILITY FOR ME TO SAY, 'HEY, YOU SHOULD CHECK THIS OUT. I DON’T EVEN CARRY IT IN THE STORE, BUT I CAN ORDER IT FOR YOU, AND YOU’RE GOING TO LOVE IT.' SO, AS THE SHIFT STARTED TO HAPPEN, WE PULLED BACK FROM CDS A LITTLE BIT, ESPECIALLY IN THE GENRES THAT JUST STOPPED SELLING, AND THAT SORT OF HAPPENED SLOWLY.” FRIZZLEY RECALLS THE EVENTS THAT TOOK PLACE LEADING UP TO AND AFTER THE COMPANY ANNOUNCED IT HAD WENT INTO RECEIVERSHIP. WHEN ASKED IF HE HAD ANY INDICATION THAT HIS STORE - ALONG WITH EVERY HMV STORE IN CANADA - WOULD BE CLOSING, FRIZZLEY ANSWERED, “NONE WHATSOEVER. IT WAS A SLOWER CHRISTMAS FROM A MALL PERSPECTIVE. IT’S DIFFICULT BECAUSE CORPORATE FINANCIALS ARE VERY DIFFERENT THAN STORE FINANCIALS. BUT WHEN I WAS LOOKING AT MY NUMBERS IT WAS CERTAINLY A STORE THAT COULD’VE CONTINUED TO HAVE RUN. THERE WAS NO INDICATION WHATSOEVER. THERE WAS SOME SLIGHT BUYING DIFFERENCES, AS IN THE PRODUCT THAT WAS COMING [INTO] THE STORE. LOOKING BACK ON IT NOW, IT WAS PROBABLY BECAUSE OF THE DETERIORATING RELATIONSHIPS WE HAD WITH OUR SUPPLIERS. BUT IT WAS ANOTHER PROFITABLE YEAR FOR ME. I MEAN, EVERY YEAR THAT I’VE RUN THIS STORE, I’VE BEEN IN TOP FIVE MOST PROFITABLE STORES IN TERMS OF A PERCENTAGE OF EVERY DOLLAR THAT COMES IN - WHAT BECOMES PROFIT... IF YOU LOOK AT THE CONDITIONS THAT RESULTED IN US CEASING TO EXIST, IT’S A SPECIFIC WAY THAT IT CAME ABOUT. [FROM] THE RESTRUCTURING TO THE PURCHASE [OF THE COMPANY] BACK IN 2011 WHEN WE ACTUALLY ALL THOUGHT THAT WE WERE ALL LOSING OUR JOBS… [HMV WAS] HEMORRHAGING MONEY FOR A NUMBER OF DIFFERENT REASONS. THE CANADIAN ARM WAS NOT DOING PARTICULARLY WELL EITHER, AND THEY NEEDED CASH TO PROVE TO THE BANK THAT [IT COULD] REPAY [ITS] DEBTS. THEY HAD ENOUGH SALES; THEY HAD ENOUGH BUSINESS; EVERYTHING WAS FINE, EXCEPT THEY DIDN’T HAVE ENOUGH CASH ON HAND – SO THEY JUST NEEDED TO HAVE MONEY IN AN ACCOUNT SOMEWHERE. SO, THEY SOLD HMV CANADA OFF FOR BASICALLY A SONG, TO THIS COMPANY CALLED HILCO. HILCO IS A RESTRUCTURING COMPANY... THEY ARE SO GOOD AT LIQUIDATING COMPANIES, THAT THEY, ODDLY, BECAME RIGHT DOWN THE CHAIN SOME WAYS, AND STARTED THEIR WORK TO DO IT… THIS COMPANY BOUGHT US IN 2011. [WE THOUGHT,] 'THAT’S THE END OF US – THEY ARE GOING TO LIQUIDATE US, AND THAT WILL BE THAT.' WE HAD SOME VERY PASSIONATE PEOPLE INVOLVED, AND THEY PITCHED THIS IDEA AS TO WHAT HMV COULD BE AND THAT WAS TO HAVE THE VIDEO GAME SIDE OF IT AND THE MERCHANDISE STUFF. AND WE DID IT. IT DID PHENOMENAL FOR US… WE ALSO WORKED WITH ALL THE SUPPLIERS TO GET BETTER MARGINS; SO, IN FACT, A CD COST $10.00, INSTEAD OF THE $20.00 IT TRADITIONALLY DID, WHEN I STARTED HERE. THAT’S A THING THAT THEY SORT OF NEGOTIATED IN WITH OUR SUPPLIERS." REMEMBERING THE DAY THAT FRIZZLEY LEARNED THE NEWS OF THE COMPANY’S CLOSURE, HE SAID, “SO, I WOKE UP AND CHECKED MY PHONE, AND I SEE THAT I AM REMOVED FROM BEING AN ADMINISTRATOR ON THE STORE’S FACEBOOK PAGE. I’M SORT OF THROWN BY THAT. I DON’T POST A LOT ON THE STORE’S FACEBOOK PAGE, BUT WHEN I DO THERE’S SOME JOKES IN THERE AND I SHOW OFF THE NEW STUFF. I POSTED SOMETHING ON THERE FOR THE FIRST TIME IN A WHILE, AND I GOT A LOT OF LIKES AND SHARES, AND IT’S ALL GOOD... I WAKE UP, AND I’M NOT THE ADMINISTRATOR ON THAT PAGE ANYMORE… I’M SORT OF THROWN BY THAT, AND I’M LIKE, 'WHY WOULD THEY EVER MOVE ME? ARE THEY GETTING RID OF ALL OF THESE?” I LOOK, 'NO, THE PAGE IS STILL THERE.' SEEMS STRANGE. IT OCCURS TO ME THAT MAYBE SOMEBODY DIDN’T GET THE JOKE THAT I MADE, FROM HEAD OFFICE OR SOMETHING… AND, SO I AM CONFUSED. I’M THINKING I MAY HAVE TO ARGUE WITH SOME SORT OF HEAD OFFICE PERSON WHEN I COME TO WORK THAT AFTERNOON. SO I COME IN AND JOHN TELLS ME THAT 'SHIT’S HIT THE FAN.' AND I’M CONFUSED, AND I’M LIKE, 'IS THERE AN E-MAIL FOR ME ABOUT THIS, THAT I’M GOING TO HAVE TO FIGHT WITH?' AND I’M READY TO PICK UP THE PHONE AND START ARGUING WHEN HE SAID, 'NO, LOOK AT THIS NEWS ARTICLE.' AND, THAT IS HOW WE HEARD … [THE] BREAKING THE NEWS. AND MY BOSS AT THE TIME [SAID], 'I WILL FIND OUT WHAT’S GOING ON. I DON’T KNOW ANYTHING EITHER.' MY BOSS WAS ONE OF FIVE REGIONAL MANAGERS, SO HE IS VERY HIGH UP. HE CALLED TO FIND OUT WHAT WAS GOING ON, THAT’S WHEN THEY TOLD HIM HE DIDN’T HAVE A JOB ANYMORE... TO BE FAIR, THIS WAS FLOWING FROM A POINT OF SECURE DEBT, FORCED TO LIQUIDATION. NOBODY HAD ANY IDEA... ALL OF US HERE FOUND OUT THAT DAY, AND IT WAS REAL LATER IN THAT EVENING, AT THAT POINT I WAS SELLING GIFT CARDS, SUGGESTING TO CUSTOMERS THAT THEY REDEEM THEIR PEER POINTS AS QUICKLY AS POSSIBLE, THAT WE KNEW. [IN] THREE DAYS’ TIME, THE GOING OUT OF BUSINESS SALE STARTED… I’M A MUSIC GUY, BUT I’M ALSO VERY WORRIED ABOUT MY STAFF. THAT’S ALWAYS BEEN A THING THAT I’VE BEEN WIRED TO, AND SO IT WAS MAKING SURE THAT PEOPLE [GOT] PAID - HOW TO DO THIS. SOME E-MAILS THAT I GOT SENT WERE VERY VAGUE… SO, IT’S A LOT OF MOVING PARTS, BECAUSE THERE IS A RECEIVERSHIP, WHICH IS THE COMPANY LEGALLY RESPONSIBLE FOR MANAGING THE FINANCIALS, AND THEY SOLICIT A LIQUIDATOR, WHICH IS THE PEOPLE THAT ACTUALLY KNOW HOW TO PROPERLY SHUT DOWN A STORE, BUT NOBODY IS WORKING FOR HMV PROPER ANYMORE, BECAUSE HMV DOESN’T REALLY EXIST, AT SOME FUNDAMENTAL LEVEL. THERE’S A LOT OF PARTS EVERYONE WOULD LIKE TO PASS ON TO EVERYONE ELSE, AS TO THINGS LIKE SEVERANCES, BONUSES, AND THINGS LIKE THAT. NOBODY [WANTED] TO COMMIT TO ANYTHING.” ACCORDING TO HMV’S WEBSITE THE FINAL DAY OF ALL STORES WAS APRIL 14, 2017 WITH SOME STORES CLOSING THEIR DOORS PRIOR TO THAT. PLEASE SEE PERMANENT RECORD FOR ADDITIONAL INFORMATION, INCLUDING THE FULL INTERVIEW TRANSCRIPT AND ARTICLES REGARDING THE RECEIVERSHIP AND LIQUIDATION OF HMV CANADA.
Catalogue Number
P20170004001
Acquisition Date
2017-02
Collection
Museum
Images
Less detail